ENorth Logistics – PRIVACY & PERSONAL DATA PROTECTION DISCLOSURE NOTICE
ENorth Logistics is committed to protecting your privacy and handling all personal information responsibly throughout our freight, logistics, transportation, and supply chain operations. We operate under strict safeguards to ensure that all personal data is collected, stored, processed, and shared according to Canadian privacy law (PIPEDA), applicable U.S. privacy requirements, and all transportation regulations.
This notice explains how ENorth Logistics collects personal data, the purposes for which it is used, the people and organizations it is shared with, and your rights regarding your information.
1) Data Controller / Privacy Officer
ENorth Logistics serves as the data controller under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable U.S. privacy standards.
ENorth Logistics
Email: info@enorthlogistics.com
Phone: +1 (289) 324-1968
Addresses:
2960 Drew Rd, Unit #156, Mississauga, ON L4T 0A5, Canada
37 S Main Street, Suite 205, Chambersburg, PA 17201, USA
2) Purpose of Processing Personal Data
ENorth Logistics collects and processes personal data from customers, shippers, consignees, drivers, business partners, vendors, and employees in order to deliver secure, reliable, and compliant logistics and transportation services.
Logistics & Transportation Operations
ENorth Logistics processes personal data to:
- Manage freight bookings, dispatching, pickup, delivery, and proof-of-delivery
- Deliver FTL, LTL, heavy equipment transport, flatbed, and cross-border freight services
- Track and monitor shipments using GPS, telematics, dispatch platforms, and fleet management systems
- Coordinate with drivers, carriers, brokers, warehouses, customs partners, and supply chain partners
Legal & Regulatory Compliance
ENorth Logistics processes personal data to:
- Meet obligations related to customs, transportation, safety, and import/export regulations
- Comply with CBSA, CBP, FMCSA, CRA, DOT, DHS, and other regulatory bodies
- Maintain audit logs, safety records, incident reports, and regulatory documents
Customer & Account Management
ENorth Logistics processes personal data to:
- Create and manage customer accounts
- Verify identity and establish business eligibility
- Conduct credit checks for B2B customers
- Manage invoices, billing, claims, and payments
- Communicate shipment updates, delivery notifications, changes, or service alerts
Security & Business Operations
ENorth Logistics processes personal data to:
- Protect systems, prevent fraud, and support operational security
- Conduct logistics planning, reporting, analytics, and service optimization
- Manage internal operations, contracts, finance, vendor relations, and HR procedures
- Support recruitment, onboarding, training, and employee administration
3) Transfer of Personal Data to Third Parties
ENorth Logistics transfers personal information only when necessary to support operations, legal obligations, and contractual requirements.
Logistics & Transportation Partners
ENorth Logistics transfers personal data to:
- Carriers, drivers, freight brokers, owner-operators
- Warehouses, 3PL partners, and distribution centers
- Cross-border customs brokers and import/export authorities
Business Support & Financial Services
ENorth Logistics transfers personal data to:
- Payment processors, banks, and financial institutions
- Credit bureaus such as TransUnion for business credit assessment
- Insurance providers handling claims or coverage
Regulatory & Legal Authorities
ENorth Logistics transfers personal data to:
- Canada Border Services Agency (CBSA)
- U.S. Customs and Border Protection (CBP)
- Federal Motor Carrier Safety Administration (FMCSA)
- Canada Revenue Agency (CRA)
- Law enforcement, courts, and government investigators as required by law
All transfers follow PIPEDA rules and U.S. compliance requirements.
4) Method and Legal Basis for Collecting Personal Data
ENorth Logistics collects personal data through:
- Online booking forms, service requests, emails, and phone communications
- Customer portals, digital platforms, and operational systems
- GPS tracking, telematics, dash cameras, and fleet management tools
- Employment applications, HR records, and internal systems
- Third-party partners providing operational or compliance-related services
Data is collected based on:
Customer consent
- Contractual necessity
- Legal and regulatory obligations
- Legitimate business operations related to transportation and safety
5) Rights of Personal Data Owners (Canada & U.S.)
Under PIPEDA and applicable U.S. standards, individuals have the right to:
- Know whether ENorth Logistics processes their personal information
- Request access to personal information held by ENorth Logistics
- Request corrections to inaccurate or incomplete information
- Request deletion of information when appropriate and legally permitted
- Know how their information is used and to whom it is disclosed
- Withdraw consent where applicable
- Object to automated decision-making that affects them
- Seek compensation for misuse of personal information
ENorth Logistics responds to verified requests within 30 days.
How to Submit a Privacy Request
Requests must be sent to:
Privacy Officer – ENorth Logistics
Email: info@enorthlogistics.com
Phone: +1 (289) 324-1968
Mailing Addresses:
- 2960 Drew Rd, Unit #156, Mississauga, ON L4T 0A5
- 37 S Main Street, Suite 205, Chambersburg, PA 17201
Include the following for processing:
- Full name and contact information
- Proof of identity (for verification only)
- A clear description of your request
Incomplete information can delay processing.
ENorth Logistics – Commitment to Data Protection
ENorth Logistics applies strict administrative, technical, and physical safeguards to protect personal data, including:
- Secure systems and restricted-access databases
- Encryption technology and cybersecurity monitoring
- Password protection and multi-layer authentication
- Confidentiality requirements for all employees
- Continuous review and upgrading of data protection measures
ENorth Logistics remains fully committed to transparency, confidentiality, and the lawful processing of all personal data across our Canadian and U.S. logistics operations.
