Final Leg Delivery Ā· Canada-Wide
The last few miles to your customer’s door, including the deliveries parcel carriers will not take. Booked delivery windows, two-person teams for heavy items, and proof it arrived, picked up right where our pick and pack services leave off.
First Attempt, Not Third
Booked windows mean someone is home
Booked
Delivery windows, not all-day waits
2-Person
Teams for heavy and bulky items
Photo
Proof of delivery on every drop
Same Day
Local delivery available
The Basics, Simply
Moving a thousand items five hundred miles on one truck is cheap per item, the same efficiency we build into our warehouse logistics network. Moving those same thousand items to a thousand separate front doors is not. The final leg is consistently reported as the most expensive part of the whole delivery journey, and the reason is simple arithmetic. Every stop costs time. Every address is a different distance from the last one. Some have no parking, some are up three flights of stairs, and some have nobody home. The whole job of last mile delivery is getting more drops done per route without the service getting worse, because that ratio is what decides both the cost and whether your customer is happy.
The Failed Delivery Problem
A delivery that fails costs roughly twice as much as one that works, because the vehicle, the fuel and the driver’s time all get spent again for the same drop. Nobody pays extra for the second attempt, so that cost lands on whoever arranged the delivery. Most failures come down to the same handful of causes: nobody home, no access to the building, a vehicle too large for the street, or an item too heavy for one person to move alone. Each of those is preventable before the van leaves. We confirm the delivery window with the recipient, check access and parking at the address, and match the vehicle and crew size to what is actually being delivered, using the same accurate stock data behind our reliable warehousing and inventory management service.
Our services
Scheduled Delivery
Planned routes with booked windows, for regular and one-off deliveries alike.
White Glove & Heavy Goods
Items We Deliver
Furniture
Appliances
Mattresses And Bedding
Fitness Equipment
Home Improvement Goods
Medical And Mobility Equipment
Large Electronics
Retail And Online Orders
A flat-pack chair and a fridge freezer both count as home delivery, but only one of them needs two people, a booked window and someone to take the old unit away, much like the specialized handling required for our reliable aerospace logistics and automotive logistics clients. Pricing and crew are matched to the item rather than applied the same way to everything.
The Levers That Matter
Pricing
How many deliveries on a route
Whether one person or two are needed
How spread out your delivery addresses are
Tell us what you deliver, roughly how many drops and where. We will price the routes and the crew together.
Delivered, Not Attempted
“Failed deliveries were costing us twice: once for the wasted trip and again in customer service time. Booking a window with the customer before the van leaves has cut our redeliveries down to almost nothing.”Ā
Customer Operations Manager
Furniture Retailer, Burlington
“Our products are too heavy for a courier and we were losing sales at checkout because we could not promise a proper delivery. Having two people take it into the room and take the packaging away has changed how customers rate us.”Ā
Ecommerce Director
Home Appliance Brand, Brampton
Last Mile Questions
It is the final part of a delivery journey, from a local warehouse or hub to the customer's door. It is usually the most expensive stage, because every stop is a separate trip to a separate address.
The delivery is rescheduled and the reason recorded. Because windows are confirmed with the recipient beforehand, this happens far less often than with unbooked delivery.
Yes. Every drop is recorded with a photo and signature, so a disputed delivery can be settled quickly.
Yes, though cost per drop rises as addresses become more spread out. Tell us your delivery area and we will tell you plainly what is workable.
Yes, as part of white glove service. Let us know what is involved so the right crew and time are allocated.
Booked windows, the right crew and proof it arrived. Get a quote in one business day.Ā
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