Regulated Drug Products · Canada-Wide
Storage and distribution of drug products, where being trusted with the stock is a licensing matter before it is a service matter. Secure, documented and handled to the standards your regulator expects of whoever holds it.
Licensed To Hold It
the first question worth asking any provider
Lot Level
Tracking on every unit held
Secure
Access-controlled storage areas
Documented
Records retained for inspection
Recall Ready
Stock traceable within hours
Beyond Keeping It Cold
Licensing
This is the question that decides whether a provider is usable at all, and it is worth asking before any conversation about rates. Under Canadian rules, buildings used to store drug products have to appear on the licence holder’s establishment licence, which means you cannot simply send stock to a warehouse with available space and sort the paperwork out later. The obligations also flow to the provider rather than resting solely with you. A company providing contract storage or transport for drugs is expected to work to Good Manufacturing Practices in its own right, and Health Canada inspects on that basis. In practice this means the first three questions to ask any pharmaceutical logistics provider are whether they operate to GMP, whether their facilities can be added to your licence annex, and whether they have been inspected. Ask us those questions directly.
What We Do
Holding and distributing the stock, then handling what comes back.
Storage & Distribution
Secure storage and distribution with tracking at lot level throughout.
Returns, Recalls & Destruction
The reverse side of pharmaceutical work, which carries as much documentation as the outbound side.
Product Types
Different categories, different rules attached to each.
Prescription Medicines
Over-The-Counter Products
Clinical Trial Supplies
Veterinary Medicines
Natural Health Products
Active Pharmaceutical Ingredients
What connects these categories is traceability to lot level. If a manufacturer identifies a problem with a single production batch, the question that follows immediately is where every unit of that lot went, and the answer needs to arrive in hours. That only works if lot numbers were captured on receipt, carried through picking, and recorded against each outbound shipment. It is unglamorous record keeping that costs nothing to do properly and is close to impossible to reconstruct afterwards. Controlled substances sit outside this list deliberately, since they carry additional federal security, record keeping and reporting requirements that need discussing case by case.
Ask For Evidence
Whether their facilities can be named on your establishment licence, and what their own regulatory status is.
Documented instructions covering receiving, storage, picking, dispatch and what happens when something deviates.
Evidence that every unit can be traced to a lot and to the shipment it left on.
A tested process for locating and quarantining affected stock quickly, not an intention to work it out if it happens.
Access control, monitoring and segregation appropriate to a product category that attracts organised theft.
Whether they have been inspected, and what the outcome was. A provider reluctant to discuss this is telling you something.
Pricing
Priced around the handling and documentation your product category requires.
Ambient, cold chain or controlled substances
How much secure space your stock needs
Order volume and delivery destinations
Standard records or full regulatory reporting
Tell us your product category and what your licence and clients require. We will be direct about what we can and cannot support.
Client Results
“We ran a mock recall as part of our own audit and asked for the destination of every unit from a single lot. Getting a complete answer the same afternoon was the point at which I stopped worrying about this part of our supply chain.”
Quality Assurance Manager
Generic Pharmaceutical Company, Brampton
“Most of our range ships at room temperature, so we kept being sold cold chain services we did not need. What we actually needed was secure storage with proper lot tracking, which turned out to be a much simpler conversation.”
Distribution Manager
Pharmaceutical Wholesaler, Etobicoke
Regulatory Questions
Buildings used to store drug products must be listed on the licence holder's establishment licence annex, and providers of contract storage and transport are expected to work to Good Manufacturing Practices. Ask any provider about both before placing stock.
Cold chain logistics covers keeping temperature-sensitive products in range and documenting it. This page covers the wider requirements of regulated drug products, including licensing, security, lot traceability, returns and destruction. Many clients need both.
No. A large share ship at controlled room temperature. Those products still need secure, licensed storage and lot level traceability, which is often what clients actually need rather than cold chain.
Yes. Lot numbers are captured on receipt and carried through picking and dispatch, so any lot can be traced to the shipments it left on.
Lot level records allow affected stock to be identified and quarantined within hours rather than reconstructed from paperwork over days.
Controlled substances carry additional federal security, record keeping and reporting requirements. Discuss your specific products with us so we can confirm what is in scope.
It is quarantined, recorded and destroyed with documentation provided, so your own records reconcile.
Clinical trial drugs fall within the same regulatory scope as commercial products. Bring us your protocol requirements and we will confirm what is workable.
Yes, including scheduled distribution with delivery records retained against each lot dispatched.
Secure storage, lot level traceability and documented returns. Start with your regulatory requirements and we will tell you plainly what we support.
Get fast and reliable support for all your freight, warehousing, and logistics needs across the USA and Canada. Our team is ready to help you with instant quotes and shipment assistance.
