For Owner-Operators & Small Fleets Ā· Canada & USA
Load sourcing, rate negotiation and the paperwork that comes with them, handled by someone who works for you rather than for the shipper, as part of our broader freight management services solutions. No forced dispatch and no long contracts.
You Approve Every Load
no forced dispatch, ever
Your Call
Every load approved by you
No Contract
Cancel with notice, not penalties
One Fee
A percentage, with nothing added on top
Brokers Vetted
Credit checked before you haul
The Basic, Simply
A dispatcher finds loads for your truck and handles the work around them. That means searching load boards and broker contacts for freight on the lanes you want, negotiating the rate, sending over the paperwork, and dealing with the follow-up so you are not making phone calls from a truck stop, the same hands-off coordination behind our reliable managed logistics service. You still own the authority, the truck and the decision. Nothing gets booked without your say-so. The reason owner-operators use dispatchers is simple arithmetic: hours spent searching boards and haggling over rates are hours not spent driving, and a driver who is not moving is not earning.
Whose Side You Are On
This matters more than anything else on this page, so it is worth being direct about it. A broker works for the shipper and is paid to move freight at a competitive rate. A dispatcher works for the carrier and is paid to get that carrier the best rate available. Same load, opposite sides of the table. ENorth operates a freight brokerage as well, and any carrier considering dispatch services from a company that also brokers freight should ask how those two sit together, the same question we expect from any partner across our supply chain management work. The answer needs to be specific rather than reassuring, covering whether dispatched carriers are ever placed on our own brokered loads, how rates are set when they are, and who sees what. Ask us that question directly before you sign anything, and expect a straight answer in writing.
Our services
Finding the freight, and handling everything around it.
Load Sourcing & Rates
Finding freight on the lanes you want and negotiating what you get paid for it.Ā
Paperwork & Back Office
The admin that piles up between loads, handled so you are not doing it at night, including detention and accessorial claims managed through our reliable reverse logistics process.
Off Your Plate
Six jobs that eat the hours between loads.
Searching Load Boards
Negotiating Rates
Broker Credit Checks
Carrier Packets & Paperwork
Invoicing & Payment Chasing
Backhaul Planning
The one on that list most owner-operators underrate is broker credit checks. Hauling a load for a broker who pays slowly, or does not pay at all, costs far more than a weak rate does, and by the time you find out the freight has already been delivered, which is exactly the kind of loss our freight insurance is built to cover. Checking credit before a load is accepted is quick, unglamorous and occasionally saves an entire month’s revenue.
Choosing Well
You should be able to turn down any load without penalty. If a dispatcher pushes loads you have refused, walk away.
Long lock-ins with penalty clauses are a warning sign. A dispatcher who performs does not need to trap you.
A flat percentage of the linehaul is standard. Ask specifically whether anything is added on top and whether fuel surcharge is included in the calculation.
Your dispatcher should be paid by you, not by taking a margin out of the rate before you see it. Ask to see the original rate confirmation.
A dispatcher who books with brokers who pay slowly is costing you more than they are earning you.
If the company also brokers freight, ask how dispatch and brokerage are kept separate and get the answer in writing.
Pricing
A percentage of what you are paid for the load, with nothing taken out before you see the rate.
Calculated on the load rate, agreed upfront
Dry van, reefer, flatbed or specialised
Dispatch only, or dispatch with full back office
Single truck or several units
Tell us your equipment, your lanes and how you like to run. We will be straight about whether we can improve on what you are getting now.
Carrier Feedback
“I was spending two hours a night on load boards after already driving all day. Handing that over got me those hours back and I am running fuller weeks than I was managing on my own.”Ā
Owner-Operator,
Dry Van Brampton
“What sold me was being told which broker not to haul for. Nobody had ever checked credit for me before, and I had been burned twice the year before.”Ā
Small Fleet Owner,
Three Trucks Milton
Carrier Questions
Finds loads for your truck, negotiates the rate, handles the paperwork and follows up on payment, so you spend your time driving rather than searching boards.
No, and the difference matters. A broker works for the shipper and arranges transport. A dispatcher works for you, the carrier, under your own operating authority.
Yes. A dispatcher works under your authority as your agent. You keep the authority, the insurance and the truck.
No. Every load is offered to you and you decide. Any dispatcher operating forced dispatch is one to avoid.
A percentage of the linehaul on loads booked, agreed before you start. Ask any dispatcher whether that percentage includes fuel surcharge and whether anything else is added.
No long-term lock-in. If the service is not working you should be able to leave with reasonable notice rather than a penalty.
Yes. Your preferred lanes, equipment and home time are set at the start and worked around, though rates and availability vary by lane and season.
Yes. Invoicing, payment follow-up and coordination with your factoring company can be included.
Yes. Broker credit is checked before a load is accepted, because a good rate from a broker who does not pay is worth nothing.
Yes, across the common equipment types. Tell us what you run and we will be honest about the freight available on your lanes.
Loads found, rates negotiated and paperwork handled, with every decision still yours. Talk to a dispatcher this week. [Get Started ā
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